Privacy Policy

Overview

Springfield Concrete Company operates the website at www.springfieldohioconcretecompany.com (the "Site"). This Privacy Policy describes what information we collect when you use the Site, how we use it, and the choices you have regarding your information. By using the Site, you agree to the practices described in this policy.

We take your privacy seriously. We do not sell your personal information to third parties, and we do not use it for advertising purposes unrelated to our services.

Information We Collect

Information You Provide

When you submit a contact form or estimate request on our Site, we collect the information you provide - which may include your name, phone number, email address, property address, and details about the project you are inquiring about. This information is submitted voluntarily by you when you choose to contact us.

Information Collected Automatically

When you visit the Site, certain technical information is collected automatically. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This data is collected through standard web server logs and analytics tools to help us understand how visitors use the Site.

Cookies

Our Site may use cookies - small text files stored in your browser - to improve functionality and analyze traffic. Analytics tools we use (such as Vercel Analytics) may place cookies on your device. Most browsers allow you to control cookies through browser settings. Disabling cookies may affect certain features of the Site.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry, estimate request, or contact form submission.
• To schedule and conduct on-site visits and project consultations.
• To communicate with you about your project, including estimates, timelines, and follow-up questions.
• To improve the Site and understand how visitors interact with it.
• To comply with legal obligations where required.

We do not use your information for automated decision-making or profiling in any way that produces legal or similarly significant effects.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who help us operate the Site and manage form submissions (such as Tally, our form hosting platform). These providers are contractually obligated to keep your information secure and use it only to provide services to us.
• Law enforcement or government agencies if required by applicable law, legal process, or to protect the rights and safety of our business or others.

Data Retention

We retain information you submit through contact forms for as long as necessary to respond to your inquiry and fulfill the purpose for which it was collected, or as required by law. Estimate and project-related communications are retained for a reasonable period consistent with normal business recordkeeping practices.

Automatically collected analytics data is retained per the data retention policies of the analytics tools we use and is typically anonymized or aggregated over time.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These may include:

• The right to request access to the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information, subject to certain exceptions.
• The right to opt out of communications from us at any time.

To exercise any of these rights, please contact us at estimates@springfieldohioconcretecompany.com. We will respond to your request within a reasonable time.

Links to Third-Party Websites

Our Site may contain links to external websites that we do not operate. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

Children's Privacy

Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: